About this practice

Mckenzie House Surgery is an NHS GP surgery located at Mckenzie House, 17 Kendal Road, Hartlepool, Cleveland, TS25 1QU. The practice serves 19,374 registered patients.

The practice holds a Good rating from the Care Quality Commission (CQC), meeting expected standards across all areas, based on its most recent inspection on 19 March 2018. CQC assessed the practice as Good across all five key areas: Safe, Effective, Caring, Responsive, Well-led. In the 2025 GP Patient Survey, 55% of respondents described their overall experience as good — 20 percentage points below the national average, which is below the national average.

In December 2025, the practice delivered 10,878 appointments. 53% were face-to-face consultations, with 40% by telephone.

In terms of clinical outcomes, the practice performs well across key Quality and Outcomes Framework (QOF) indicators. Notable results include: COPD: review in the preceding 12 months (92%), Cervical screening: women aged 25–49 screened (81%), Cervical screening: women aged 50–64 screened (81%). Areas for monitoring include Diabetes: blood sugar well controlled (HbA1c ≤ 58 mmol/mol) at 68%.

Other GP practices nearby include Heart Service (0 miles), Teesside Together (0.7 miles), and Chadwick Practice (0.7 miles, CQC: Good). Compare these practices side by side →