About this practice

Waterloo House Surgery is an NHS GP surgery located at Millom Community Hospital, Lapstone Road, Millom, Cumbria, LA18 4BY. The practice serves 7,923 registered patients.

In the 2025 GP Patient Survey, 87% of respondents described their overall experience as good — 12 percentage points above the national average, placing it among the higher-performing practices in the area.

In December 2025, the practice delivered 5,622 appointments. 76% were face-to-face consultations, with 16% by telephone.

In terms of clinical outcomes, the practice has mixed results across key Quality and Outcomes Framework (QOF) indicators. Notable results include: Smoking: smokers offered support and treatment (81%), Immunisation: babies vaccinated by 8 months (94%). Areas for monitoring include Asthma: review in the preceding 12 months at 48% and Cervical screening: women aged 25–49 screened at 67%.

Other GP practices nearby include Hmp Haverigg (1.9 miles). Compare these practices side by side →