About this practice

West Road Medical Centre is an NHS GP surgery located at 170 West Road, Fenham, Newcastle Upon Tyne, Tyne And Wear, NE4 9QB. The practice serves 12,495 registered patients.

The practice holds an Outstanding rating — the highest possible — from the Care Quality Commission (CQC), based on its most recent inspection on 4 November 2019. CQC rated the practice as: Safe (Good), Effective (Outstanding), Caring (Good), Responsive (Outstanding), Well-led (Outstanding). In the 2025 GP Patient Survey, 66% of respondents described their overall experience as good — 9 percentage points below the national average, which is below the national average.

In December 2025, the practice delivered 4,067 appointments. 78% were face-to-face consultations, with 20% by telephone.

In terms of clinical outcomes, the practice has mixed results across key Quality and Outcomes Framework (QOF) indicators. Notable results include: Asthma: review in the preceding 12 months (87%), COPD: review in the preceding 12 months (98%), Cervical screening: women aged 50–64 screened (84%). Areas for monitoring include Diabetes: blood sugar well controlled (HbA1c ≤ 58 mmol/mol) at 63%.

Other GP practices nearby include Farah Chemists (0.4 miles), Prospect Medical Centre (0.4 miles, CQC: Good), and Holmside Medical Group (0.5 miles, CQC: Outstanding). Compare these practices side by side →