The Health Centre, Citadel East, Newcastle Upon Tyne, Tyne And Wear, NE12 6HS
The Health Centre, Citadel East, Newcastle Upon Tyne, Tyne And Wear, NE12 6HS
Mallard Medical Practice is an NHS GP surgery located at The Health Centre, Citadel East, Newcastle Upon Tyne, Tyne And Wear, NE12 6HS. The practice serves 5,544 registered patients.
The practice holds a Good rating from the Care Quality Commission (CQC), meeting expected standards across all areas, based on its most recent inspection on 14 January 2020. CQC rated the practice as: Safe (Requires Improvement), Effective (Good), Caring (Good), Responsive (Good), Well-led (Requires Improvement). In the 2025 GP Patient Survey, 77% of respondents described their overall experience as good — broadly in line with the national average, which is broadly in line with the national average.
In December 2025, the practice delivered 3,276 appointments. 45% were face-to-face consultations, with 34% by telephone.
In terms of clinical outcomes, the practice has mixed results across key Quality and Outcomes Framework (QOF) indicators. Notable results include: Immunisation: babies vaccinated by 8 months (100%). Areas for monitoring include Asthma: review in the preceding 12 months at 40% and COPD: review in the preceding 12 months at 36%.
Other GP practices nearby include Wellspring Medical Pract. (0 miles, CQC: Good), Stephenson Park Health Group (1.2 miles, CQC: Good), and South Tyneside Msk Service Connect (1.5 miles). Compare these practices side by side →
The practice has maintained a 'Good' rating since its last full inspection. All five key areas meet the expected standards of care.
All five key areas meet the expected standards of care.
Patient reviews will be available here soon. In the meantime, you can read reviews on the NHS website.
View on NHS website