About this practice

Chet Valley Medical Practice is an NHS GP surgery located at George House, 40-48 George Lane, Norwich, Norfolk, NR14 6QH. The practice serves 8,902 registered patients.

The practice holds a Requires Improvement rating from the Care Quality Commission (CQC), indicating areas where the practice needs to make changes, based on its most recent inspection on 7 August 2023. CQC rated the practice as: Safe (Requires Improvement), Effective (Requires Improvement), Caring (Good), Responsive (Requires Improvement), Well-led (Requires Improvement). In the 2025 GP Patient Survey, 82% of respondents described their overall experience as good — 7 percentage points above the national average, which is broadly in line with the national average.

In December 2025, the practice delivered 4,494 appointments. 79% were face-to-face consultations, with 8% by telephone.

In terms of clinical outcomes, the practice performs well across key Quality and Outcomes Framework (QOF) indicators. Notable results include: COPD: review in the preceding 12 months (93%), Cervical screening: women aged 25–49 screened (90%), Cervical screening: women aged 50–64 screened (90%).