About this practice

Swan Surgery is an NHS GP surgery located at Northgate Business Park, Bury St. Edmunds, IP33 1AE. The practice serves 12,841 registered patients.

The practice holds a Good rating from the Care Quality Commission (CQC), meeting expected standards across all areas, based on its most recent inspection on 7 August 2017. CQC assessed the practice as Good across all five key areas: Safe, Effective, Caring, Responsive, Well-led. In the 2025 GP Patient Survey, 77% of respondents described their overall experience as good — broadly in line with the national average, which is broadly in line with the national average.

In December 2025, the practice delivered 9,164 appointments. The vast majority (82%) were face-to-face consultations, with 15% by telephone.

In terms of clinical outcomes, the practice performs well across key Quality and Outcomes Framework (QOF) indicators. Notable results include: Asthma: review in the preceding 12 months (95%), COPD: review in the preceding 12 months (95%), Cervical screening: women aged 50–64 screened (88%). Areas for monitoring include Diabetes: blood sugar well controlled (HbA1c ≤ 58 mmol/mol) at 68%.

Other GP practices nearby include Cri Bury Recovery Services (0.2 miles), Bury St Edmunds-Suffolk Recovery Service (0.2 miles), and Suffolk Community Nurses (Blomfield) (0.2 miles). Compare these practices side by side →