About this practice

The Elms Surgery is an NHS GP surgery located at 38 The Avenue, Watford, Hertfordshire, WD17 4NT. The practice serves 8,921 registered patients.

The practice holds a Requires Improvement rating from the Care Quality Commission (CQC), indicating areas where the practice needs to make changes, based on its most recent inspection on 24 May 2023. CQC rated the practice as: Safe (Requires Improvement), Effective (Requires Improvement), Caring (Good), Responsive (Good), Well-led (Requires Improvement). In the 2025 GP Patient Survey, 83% of respondents described their overall experience as good — 8 percentage points above the national average, which is broadly in line with the national average.

In December 2025, the practice delivered 2,837 appointments. 74% were face-to-face consultations, with 25% by telephone.

In terms of clinical outcomes, the practice performs well across key Quality and Outcomes Framework (QOF) indicators. Notable results include: Asthma: review in the preceding 12 months (84%), COPD: review in the preceding 12 months (96%), Cervical screening: women aged 25–49 screened (81%). Areas for monitoring include Hypertension: blood pressure ≤ 140/90 (under 80) at 68%.

Other GP practices nearby include Suthergrey House Medical Centre (0.2 miles, CQC: Requires Improvement), Community Medical Staffing-Peace (0.2 miles), and Paediatric Audiovestibular Medicine (0.2 miles). Compare these practices side by side →