About this practice

Phoenix Medical Practice is an NHS GP surgery located at 33 Bell Lane, Burham, Rochester, Kent, ME1 3SX. The practice serves 6,141 registered patients.

The practice holds a Good rating from the Care Quality Commission (CQC), meeting expected standards across all areas, based on its most recent inspection on 15 May 2017. CQC assessed the practice as Good across all five key areas: Safe, Effective, Caring, Responsive, Well-led. In the 2025 GP Patient Survey, 62% of respondents described their overall experience as good — 13 percentage points below the national average, which is below the national average.

In December 2025, the practice delivered 1,870 appointments. The vast majority (85%) were face-to-face consultations, with 11% by telephone.

In terms of clinical outcomes, the practice has mixed results across key Quality and Outcomes Framework (QOF) indicators. Notable results include: Asthma: review in the preceding 12 months (93%), COPD: review in the preceding 12 months (92%), Dementia: care plan reviewed in preceding 12 months (80%).

Other GP practices nearby include Snodland Medical Practice (1.7 miles, CQC: Good), Cardiology Invicta (1.7 miles), and Reach Healthcare (2 miles, CQC: Good). Compare these practices side by side →