Family Health Centre, Stepgates, Chertsey, Surrey, KT16 8HZ
Family Health Centre, Stepgates, Chertsey, Surrey, KT16 8HZ
Chertsey Health Centre is an NHS GP surgery located at Family Health Centre, Stepgates, Chertsey, Surrey, KT16 8HZ. The practice serves 22,885 registered patients.
The practice holds a Good rating from the Care Quality Commission (CQC), meeting expected standards across all areas, based on its most recent inspection on 5 April 2019. CQC assessed the practice as Good across all five key areas: Safe, Effective, Caring, Responsive, Well-led. In the 2025 GP Patient Survey, 79% of respondents described their overall experience as good — 4 percentage points above the national average, which is broadly in line with the national average.
In December 2025, the practice delivered 12,967 appointments. 37% were face-to-face consultations, with 54% by telephone.
In terms of clinical outcomes, the practice has mixed results across key Quality and Outcomes Framework (QOF) indicators. Notable results include: COPD: review in the preceding 12 months (91%), Cervical screening: women aged 25–49 screened (90%), Cervical screening: women aged 50–64 screened (90%). Areas for monitoring include Diabetes: blood sugar well controlled (HbA1c ≤ 58 mmol/mol) at 69%.
Other GP practices nearby include Community Forensic (0.5 miles), Crouch Oak Family Practice (1.2 miles, CQC: Good), and Nws Integrated Care Services (Nics) (1.5 miles). Compare these practices side by side →
The practice has maintained a 'Good' rating since its last full inspection. All five key areas meet the expected standards of care.
All five key areas meet the expected standards of care.
Patient reviews will be available here soon. In the meantime, you can read reviews on the NHS website.
View on NHS website