About this practice

West End Road Surgery is an NHS GP surgery located at 62 West End Road, Southampton, Hampshire, SO18 6TG. The practice serves 18,304 registered patients.

The practice holds a Good rating from the Care Quality Commission (CQC), meeting expected standards across all areas, based on its most recent inspection on 16 July 2018. CQC assessed the practice as Good across all five key areas: Safe, Effective, Caring, Responsive, Well-led. In the 2025 GP Patient Survey, 91% of respondents described their overall experience as good — 16 percentage points above the national average, placing it among the higher-performing practices in the area.

In December 2025, the practice delivered 8,009 appointments. 77% were face-to-face consultations, with 23% by telephone.

In terms of clinical outcomes, the practice has mixed results across key Quality and Outcomes Framework (QOF) indicators. Notable results include: COPD: review in the preceding 12 months (94%), Cervical screening: women aged 50–64 screened (82%), Dementia: care plan reviewed in preceding 12 months (83%). Areas for monitoring include Diabetes: blood sugar well controlled (HbA1c ≤ 58 mmol/mol) at 60%.

Other GP practices nearby include Chartwell Green Surgery (1.2 miles), The Peartree Practice (1.4 miles, CQC: Good), and Southampton Primary Care Hubs (1.4 miles). Compare these practices side by side →