About this practice

Croft Hall Medical Practice is an NHS GP surgery located at 19 Croft Road, Torquay, Devon, TQ2 5UA. The practice serves 7,616 registered patients.

The practice holds a Requires Improvement rating from the Care Quality Commission (CQC), indicating areas where the practice needs to make changes, based on its most recent inspection on 17 July 2025. CQC rated the practice as: Safe (Requires Improvement), Effective (Requires Improvement), Caring (Requires Improvement), Responsive (Requires Improvement), Well-led (Inadequate). In the 2025 GP Patient Survey, 66% of respondents described their overall experience as good — 9 percentage points below the national average, which is below the national average.

In December 2025, the practice delivered 4,582 appointments. 33% were face-to-face consultations, with 54% by telephone.

In terms of clinical outcomes, the practice has mixed results across key Quality and Outcomes Framework (QOF) indicators. Notable results include: Asthma: review in the preceding 12 months (87%), COPD: review in the preceding 12 months (85%), Smoking: smokers offered support and treatment (94%). Areas for monitoring include Cervical screening: women aged 25–49 screened at 57% and Diabetes: blood sugar well controlled (HbA1c ≤ 58 mmol/mol) at 55%.

Other GP practices nearby include Chelston Hall Surgery (0.6 miles, CQC: Good), Rowcroft Community Services (0.6 miles), and Mount Stuart Hospital Nhs Outpatients (0.6 miles). Compare these practices side by side →