About this practice

North Road West Med.Ctr. is an NHS GP surgery located at 167 North Road West, Plymouth, Devon, PL1 5BZ. The practice serves 10,093 registered patients.

The practice holds a Good rating from the Care Quality Commission (CQC), meeting expected standards across all areas, based on its most recent inspection on 9 January 2019. CQC rated the practice as: Safe (Good), Effective (Requires Improvement), Caring (Good), Responsive (Good), Well-led (Good). In the 2025 GP Patient Survey, 80% of respondents described their overall experience as good — 5 percentage points above the national average, which is broadly in line with the national average.

In December 2025, the practice delivered 5,571 appointments. 46% were face-to-face consultations, with 51% by telephone.

In terms of clinical outcomes, the practice has mixed results across key Quality and Outcomes Framework (QOF) indicators. Notable results include: COPD: review in the preceding 12 months (83%), Cervical screening: women aged 25–49 screened (84%), Cervical screening: women aged 50–64 screened (81%). Areas for monitoring include Diabetes: blood sugar well controlled (HbA1c ≤ 58 mmol/mol) at 66%.

Other GP practices nearby include The Insight Team (0.4 miles), Adelaide Street Surgery (0.6 miles), and Ebrington Pharmacy (0.6 miles). Compare these practices side by side →