About this practice

West Heath Surgery is an NHS GP surgery located at 196 West Heath Road, Northfield, Birmingham, West Midlands, B31 3HB. The practice serves 17,181 registered patients.

The practice holds a Good rating from the Care Quality Commission (CQC), meeting expected standards across all areas, based on its most recent inspection on 31 January 2017. CQC assessed the practice as Good across all five key areas: Safe, Effective, Caring, Responsive, Well-led. In the 2025 GP Patient Survey, 80% of respondents described their overall experience as good — 5 percentage points above the national average, which is broadly in line with the national average.

In December 2025, the practice delivered 10,225 appointments. 73% were face-to-face consultations, with 18% by telephone.

In terms of clinical outcomes, the practice performs well across key Quality and Outcomes Framework (QOF) indicators. Notable results include: COPD: review in the preceding 12 months (91%), Cervical screening: women aged 25–49 screened (80%), Cervical screening: women aged 50–64 screened (83%).

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