Prouds Lane, Bilston, WV14 6PW
Prouds Lane, Bilston, WV14 6PW
Improving Health (Ih) Medical is an NHS GP surgery located at Prouds Lane, Bilston, WV14 6PW. The practice serves 3,974 registered patients.
The practice holds a Good rating from the Care Quality Commission (CQC), meeting expected standards across all areas, based on its most recent inspection on 31 January 2022. CQC assessed the practice as Good across all five key areas: Safe, Effective, Caring, Responsive, Well-led. In the 2025 GP Patient Survey, 77% of respondents described their overall experience as good — broadly in line with the national average, which is broadly in line with the national average.
In December 2025, the practice delivered 1,543 appointments. 62% were face-to-face consultations, with 33% by telephone.
In terms of clinical outcomes, the practice performs well across key Quality and Outcomes Framework (QOF) indicators. Notable results include: Asthma: review in the preceding 12 months (87%), COPD: review in the preceding 12 months (94%), Cervical screening: women aged 25–49 screened (86%). Areas for monitoring include Diabetes: blood sugar well controlled (HbA1c ≤ 58 mmol/mol) at 66%.
Other GP practices nearby include Bilston Family Practice (0 miles), Dr Mudigonda (0 miles, CQC: Good), and Bilston Urban Village Medical Centre (0.4 miles, CQC: Good). Compare these practices side by side →
The practice has maintained a 'Good' rating since its last full inspection. All five key areas meet the expected standards of care.
All five key areas meet the expected standards of care.
Patient reviews will be available here soon. In the meantime, you can read reviews on the NHS website.
View on NHS website