About this practice

Hillside House Surgery is an NHS GP surgery located at The Bluebell Centre, Blue Bell Lane, Liverpool, Merseyside, L36 7XY. The practice serves 2,854 registered patients.

The practice holds a Good rating from the Care Quality Commission (CQC), meeting expected standards across all areas, based on its most recent inspection on 1 May 2020. CQC assessed the practice as Good across all five key areas: Safe, Effective, Caring, Responsive, Well-led. In the 2025 GP Patient Survey, 74% of respondents described their overall experience as good — broadly in line with the national average, which is broadly in line with the national average.

In December 2025, the practice delivered 1,052 appointments. 67% were face-to-face consultations, with 33% by telephone.

In terms of clinical outcomes, the practice has mixed results across key Quality and Outcomes Framework (QOF) indicators. Notable results include: Mental health: comprehensive care plan in place (93%), Smoking: smokers offered support and treatment (90%), Immunisation: babies vaccinated by 8 months (95%). Areas for monitoring include Cervical screening: women aged 25–49 screened at 69% and Diabetes: blood sugar well controlled (HbA1c ≤ 58 mmol/mol) at 42%.

Other GP practices nearby include Community Diabetes Service (0 miles), Colby Medical Centre (0 miles, CQC: Requires Improvement), and Primrose Medical Practice (0 miles, CQC: Good). Compare these practices side by side →