About this practice

Hesa Medical Centre - Y00352 is an NHS GP surgery located at Hesa Primary Care Centre, 52 Station Road, Hayes, Middlesex, UB3 4DS. The practice serves 23,700 registered patients.

The practice holds a Good rating from the Care Quality Commission (CQC), meeting expected standards across all areas, based on its most recent inspection on 26 October 2021. CQC assessed the practice as Good across all five key areas: Safe, Effective, Caring, Responsive, Well-led. In the 2025 GP Patient Survey, 64% of respondents described their overall experience as good — 11 percentage points below the national average, which is below the national average.

In December 2025, the practice delivered 10,327 appointments. 63% were face-to-face consultations, with 35% by telephone.

In terms of clinical outcomes, the practice has mixed results across key Quality and Outcomes Framework (QOF) indicators. Notable results include: COPD: review in the preceding 12 months (98%), Cervical screening: women aged 50–64 screened (84%), Dementia: care plan reviewed in preceding 12 months (90%). Areas for monitoring include Diabetes: blood sugar well controlled (HbA1c ≤ 58 mmol/mol) at 69%.

Other GP practices nearby include Community Diabetes Clinic (0 miles), Pes At Specsavers Hayes Hillingdon (0.1 miles), and Hayes Medical Centre (0.3 miles, CQC: Good). Compare these practices side by side →